Returns & Exchanges

Simple, transparent, and hassle-free. We want you to love your purchase.

How to Return

1

Request a Return

Visit your account dashboard or contact our support team within 30 days of delivery to initiate a return request.

2

Pack & Ship

Pack items securely in their original packaging. Attach the provided prepaid shipping label and drop it off at any carrier location.

3

Get Refunded

Once we inspect your return (usually within 3-5 business days), we’ll issue a refund to your original payment method.

Return Policy

  • Items must be returned within 30 days of delivery.
  • Items must be unused, unwashed, and in original condition with tags attached.
  • Beauty products can only be returned if unopened and sealed (unless defective).
  • Final sale items cannot be returned or exchanged.

Common Questions

Do I have to pay for return shipping?

We offer free return shipping for all domestic orders. For international returns, shipping costs are the responsibility of the customer.

Can I exchange an item?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

When will I receive my refund?

Refunds are processed within 5-7 business days of receiving your return. It may take an additional billing cycle for the refund to appear on your statement.